Reach us
Find Us in Apex
Local detail
How to Reach Us
Call 1 (984) 290-6883 and tell us what the door is doing - won't open, won't close, makes a bang when the spring goes, opener runs but the door doesn't move. We ask a few questions on the phone so the truck that comes out has the right spring size or roller stock for your door, rather than guessing twice. Our shop is at 1701 Center St, Apex, NC 27502, if you'd rather stop by than call.
We don't run a 24-hour dispatch line, so if you call after hours, leave a message and we'll call back when we open. If your door is stuck open and the house isn't secure, say so - we'll tell you honestly whether it's a same-day problem or something that can wait a day.
Once we're on site, we look at the door before we quote anything. A spring job and a full door replacement get priced differently, and we'd rather tell you which one you actually need than sell you the bigger job by default.
The area
The Work We Take On
Most of the doors we see in this area went up on houses built between 1986 and 2006, with the bulk of the stock dating to the late 80s and 90s across the four main parts of town we work in. That means a lot of steel sectional doors on extension or torsion springs, openers from a few manufacturer generations, and the usual wear points - cables, rollers, torsion springs, and the circuit boards in openers that are now old enough to fail.
We repair broken springs, cables, rollers, and bent tracks. We replace openers and full door sections when a repair isn't worth it anymore - a door with three cracked panels doesn't need a fourth spring. We also handle the cold-weather side of things: moderate winter temperatures here still stiffen lubricant and shrink metal enough to throw off spring tension and track alignment, which shows up as a door that's noisy or slow to open on a cold morning.
What we don't do is cosmetic work unrelated to the door system itself - we're not painters or carpenters. If your door needs a repair we can't justify charging for, we'll say that instead of doing it anyway.
What we find
Where We Work
We're based in Apex and run most of our calls inside the local service area, which covers roughly 25,464 households and about 6,065 owner-occupied houses. That's the bulk of our work - repeat streets, familiar door models, familiar opener brands.
We also take calls out to Morrisville, about 8 miles off, and further out to Pittsboro and Angier, both around 16 miles, and Carrboro at about 18 miles. Distance changes how fast we can get there, so if you're farther out, say so when you call and we'll give you a realistic window instead of an optimistic one.
If you're outside these towns, call anyway - we'll tell you straight whether it makes sense for us to come out or whether you're better served closer to home.
Questions
Common questions
Do you work on older doors, not just newer builds?
Yes. Most of the houses in our area were built between 1986 and 2006, so that's the bulk of what we see, but we still carry parts for torsion and extension spring systems regardless of the door's age. Call and describe the door - brand, panel style, roughly how old - and we'll tell you what's involved before anyone drives out.
How far out do you travel for a service call?
We work throughout the Apex area as our main territory, and we also take calls in Morrisville (8 miles), Pittsboro and Angier (16 miles), and Carrboro (18 miles). The farther the drive, the more that affects scheduling, so mention your location when you call so we can give you an accurate timeframe.
Can I just stop by instead of calling?
Yes, our address is 1701 Center St, Apex, NC 27502. Calling first at 1 (984) 290-6883 usually gets you a faster answer since we can check parts availability for your door before you drive over, but you're welcome to come by during business hours.
Ready when you are
Need a garage door sorted in Apex?
Apex Garage Door Co repairs and installs garage doors, springs and openers in Apex, NC and the surrounding area.